1. Introduction
At Eval Info, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our web hosting and domain registration services.
2. Information We Collect
- Personal Information: Name, email address, phone number, and payment details.
- Domain Information: Details about domain registrations, including domain name and associated DNS settings.
- Account Details: Login credentials for Cosmotown accounts (if applicable).
- Technical Information: IP addresses, browser types, and usage data for security and analytics purposes.
3. How We Use Your Information
- To provide and manage hosting and domain registration services.
- To process payments and generate invoices.
- To communicate service updates, renewals, and customer support.
- To improve our services and enhance customer experience.
- To comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share information in the following cases:
- With Cosmotown for domain registration purposes.
- With payment processors to facilitate transactions.
- To comply with legal obligations, such as responding to court orders or regulatory inquiries.
5. Data Security
We implement robust security measures to protect your personal information, including encryption, secure servers, and restricted access. Despite these measures, no system is entirely secure, and we cannot guarantee absolute security.
6. Customer Responsibilities
- Customers are responsible for maintaining the confidentiality of their hosting and domain account credentials.
- Customers must notify us immediately in case of unauthorized access to their accounts.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve functionality and user experience. Customers can manage cookie preferences through their browser settings.
8. Data Retention
- We retain personal data only as long as necessary to provide services and comply with legal obligations.
- Domain registration and hosting data may be retained for record-keeping purposes even after account termination.
9. Your Rights
- You have the right to access, correct, or delete your personal information.
- You may opt-out of non-essential communications by contacting us.
- If you reside in a region with specific privacy regulations (e.g., GDPR, CCPA), you may exercise additional rights as applicable.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Customers will be notified of significant changes via email or a notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@evalinfo.com
- Phone: 03250754569
